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Attention: We are aware of the US Mail's failure to delivery packages in a timely fashion. Unfortunately, this is completely out of our control once your package leaves our facility. We will assist you in any way we can, however the tracking information you have is the same tracking information we have. We can, at your option, ship your order UPS ground (additional charges may apply). Please email orders@cylinder-slide.com if you'd like this option.

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